We can ship to USA and Canada at this time. All shipping of One-OneThousand products is via USPS or UPS.
We'll do our best to prep and pack your goods for shipment as quickly as we can so you can get making, but everything in our shop is handcrafted or assembled so lead times vary by product. For most products, please allow 3-5 business days for fulfillment of before we ship. Our looms are currently made-to-order and will ship within 1-2 weeks after your order is placed.
If you need something lickity-split - please reach out to us before placing your order to see if it's available more quickly.
We are unable to accept returns or exchanges at this time unless there is a major defect with the product. If by chance you found the item was defective, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.